- Ordering Process:
Customers can place orders through our website. The ordering process is outlined on our platform, and customers are responsible for providing accurate information during the order placement.
Right to refuse an order: Perfect Kilts has the right to refuse or accept the customer’s order for any reason including, without limitation whether or not payment has been received by us for the following reasons, if
We do not have an adequate supply of the items you ordered to fulfill your delivery.
We are unable to provide delivery services to your location
Products were listed with incorrect prices due to typographical errors.
If your order is declined, we will inform you via email and will re-credit your amount deducted by us.
Right to Cancel the order: Customers are free to cancel their orders before the dispatching process. However, cancellation is subject to the following conditions.
Customer may cancel his/her order within fourteen working days from the day he ordered his product.
Customer has to notify us in writing.
Customer has to provide a valid and proper reason for order cancellation.
If the product has been dispatched by us before your cancellation order, then the customer should have to return the product without unpacking it to the PERFECT KILTS address at the customer’s own shipping cost.
Custom-made products on special order are excluded from our usual return period and will only be returned if the product we delivered is faulty or there is an error in color or size. - Payment Terms:
We accept various payment methods, as specified on our website. All transactions are processed in US Dollars. Payment details and security measures are outlined in our Privacy Policy. - Shipping and Delivery:
Shipping options, estimated delivery times, and associated costs are detailed during the checkout process. Customers are responsible for providing accurate shipping information. Any customs duties or taxes are the responsibility of the customer. PERFECT KILTS is not liable for any loss or destruction, once the product has been delivered to the customer. - Returns and Exchanges:
Our return and exchange policy is outlined on our website. Customers must adhere to the specified conditions for returning or exchanging items, and any associated fees are communicated clearly. Please visit “Returns and Exchange Policies”. - Product Information:
Product descriptions, sizes, colors, and care instructions are provided on our website. We make every effort to ensure the accuracy of this information, but we are not liable for any discrepancies. - Pricing and Taxes:
Prices are displayed on our website, inclusive or exclusive of taxes, as specified. Customers are responsible for any additional taxes or charges applicable to their order. - Intellectual Property:
PERFECT KILTS retains all intellectual property rights related to its products, including trademarks and copyrights. Any unauthorized use of our brand, images, or content is prohibited. - Privacy Policy:
Our Privacy Policy outlines how customer information is collected, used, and protected. By using our website, customers agree to the terms outlined in our Privacy Policy. Please Visit “Privacy Policies” - Dispute Resolution:
Any disputes will be resolved through [arbitration/mediation/litigation], At Perfect Kilts, our commitment is to ensure a seamless and satisfying shopping experience. In the rare event of a dispute, our Dispute Resolution Policy is designed to provide a fair and efficient resolution process. We aim to address concerns promptly, maintaining transparency and prioritizing customer satisfaction. Trust in Perfect Kilts for a reliable and customer-centric approach to dispute resolution. - Limitation of Liability:
PERFECT KILTS limits its liability for any issues related to its products or services. At Perfect Kilts, we take pride in delivering high-quality kilts and excellent service. While we strive to ensure customer satisfaction, our “Limitation of Liability” clause is designed to define the extent of our responsibility. It sets reasonable limits on our liability for any potential damages or losses that may occur during the purchase, shipment, or use of our kilts. This clause is in place to provide transparency and a fair understanding of the responsibilities of both Perfect Kilts and our valued customers. - Governing Law:
The agreement between us will be subject to and construed per English law, and any disputes between us will be resolved by the English courts, which will have jurisdiction in such matters. - Changes to Terms and Conditions:
PERFECT KILTS reserves the right to update or modify these Terms and Conditions. Customers will be notified of any changes, and continued use of our website constitutes acceptance of the revised terms.
Using the PERFECT KILTS website, customers acknowledge that they have read, understood, and agreed to these Terms and Conditions.
For inquiries or assistance, please don’t hesitate to get in touch with us info@perfectkilts.com.
